Professional Skills
Emp. Skills, Module-4
Professional Skills
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Q1: Which of the following is NOT a people skill required in a workplace?
- Listening
- Being kind
- Technical skills
- Supporting coworkers
Q2: Which of the following ways can help you work well with people?
- Staying calm, even in challenging situations
- Accepting your mistakes
- Paying close attention to what people say
- All of these
Q3: Venu is a fabric cutter. His team made a mistake in cutting cloth. What's a good way to handle it?
- Blame the person who cut the cloth
- Wait for someone else to solve it
- Discuss and find a way to fix it
- Get angry and scold his team
Q4: While working with your team on a project, one of your coworkers is finding it difficult to finish their job. What should you do in this situation?
- Finish their work for them.
- Ignore their problem and focus on your own work.
- Complain about them to the boss.
- Help and support them to finish their work.
Q5: Amit's team is feeling low because of a failed project. As a leader, what should he do?
- Blame them for the failure
- Encourage learning from mistakes
- Scold them
- Ignore his team members
Q6: What does working well together mean?
- Sharing ideas and listening
- Finding solutions together
- Offering to help when someone needs it
- All of these
Q7: Which of the following behaviors is NOT a characteristic of a team player?
- Taking credit for others' work
- Listening to teammates' ideas
- Respecting different viewpoints
- Willingness to help others
Q8: In a team where members have different ideas, and there is a disagreement in the team, what should be done?
- Let them argue
- Choose one idea without discussion
- Discuss both ideas and find a way to make everyone agree
- Ask someone else to decide
Q9: Simi is always trying out new ways to reuse the waste materials. She is the
- Planner
- Doer
- Idea Person
- Peacekeeper
Q10: Which of these situations shows people working well together as a team?
- Two people arguing and not agreeing
- A group sharing ideas and listening to each other
- One person doing all the work without any help from team members
- None of these
Q11: Which of the following is a self-management skill?
- Honesty and Integrity
- Commitment
- Adaptability and Flexibility
- All of these
Q12: Which of the following best describes the self-management skill of reliability?
- Not completing tasks on time
- People always trust you to do your job well
- Ignoring the needs of others
- Not being honest with coworkers
Q13: Priya works at a factory where she operates a packaging machine. When the machine suddenly stops working, Priya quickly finds another way to do her work. Which self-management skill does Priya use?
- Honesty and Integrity
- Adaptability
- Conflict management
- None of these
Q14: You are working on a team project with tight deadlines. Your coworker falls ill, leaving their portion of the work incomplete. What should you do?
- Criticise your coworker for not completing his work
- Keep working on your own tasks
- Ask other team members for help and complete your coworker's task
- Complain your supervisor about the incomplete work
Q15: You discover a mistake in your work that caused delays in the project. What should you do?
- Blame team members for the delay
- Wait for someone else to find out your mistake
- Tell your boss about the mistake
- Ignore the mistake and continue working
Q16: You are working on something difficult, but it's not going well. What should you do?
- Keep trying and look for another way.
- Take a break and give up.
- Ask someone else to do it for you.
- Get upset and quit trying.
Q17: You notice a coworker struggling with their workload. What should you do?
- Ignore their struggles and focus on your own work.
- Offer to help them with their tasks.
- Laugh at their inability to manage their workload.
- Report their struggles to the supervisor.
Q18: Which of the following are good work habits?
- Staying calm when work is challenging
- Following workplace rules
- Not giving up when something goes wrong
- All of the above
Q19: Priyanka found faster way to pack products at the factory. What should she do?
- Pack products faster than her coworkers
- Continue packing the way the team has been doing
- Share the faster packing method with her team
- None of these
Q20: Savita works at a factory. A new machine she hasn't used before stops working. What should she do?
- Ignore it.
- Try again and believe in her ability to fix it.
- Blame someone else.
- Hide the machine.
Q21: Why is it important to think of new ways to solve problems?
- New ideas can make work easier or faster.
- It is fun to try new things.
- To waste time
- It is unnecessary to try new things.
Q22: What should you do before making a choice at work?
- Look at all the details
- Listen to others' ideas and ask questions
- Take time to think and then choose
- All of these
Q23: When thinking of new ideas, why is it important to share ideas with others, even if they are not perfect?
- To make others feel included.
- To show off your knowledge.
- Talking can help make ideas better.
- To impress others.
Q24: In a manufacturing unit, the packaging process is taking longer than usual, causing delays in shipments. What should the workers do?
- Continue packaging the same way
- Ignore the problem
- Think of different ways to pack faster
- Complain to the management
Q25: Ravi and his team are deciding on a new machine for the factory. How should they make the final choice?
- Choose the cheapest machine available
- Look at all the details, think carefully about their needs & budget and then make the choice
- Ravi should pick the machine he likes
- Choose the first machine they see
Q26: What are some resource related problems in a workplace?
- Shortage of Materials
- Machine Problems
- Not Enough Space
- All of these
Q27: What are some people related problems in a workplace?
- Not enough workers
- Workers don't know the tasks
- Communication problems
- All of these
Q28: If more workers know how to work, what will happen?
- Loss for the company
- Confusion
- More work gets done
- Less work gets done
Q29: Raj works as a factory manager. He has a big order to deliver but there aren't enough workers. What should Raj do?
- Stop working
- Request workers to work extra hours
- Ignore the problem
- Cancel the orders
Q30: Venu does not know how to use the new machine. What should he do?
- Ask for help and learn how to use the machine
- Take a break and do it later.
- Stay silent till someone teaches him.
- Leave the job.
Q31: What are the different steps in Design Thinking?
- Imagine, Plan and Try
- Try, Create and Decide
- Listen, Choose, Plan, Try, Ask
- Imagine, Decide, Create and Try
Q32: How does Design Thinking help solve problems?
- By following a strict process
- By guessing solutions randomly
- By understanding what people need and improving solutions
- By trusting on personal assumptions
Q33: Rohan has come up with an idea to improve his work using Design Thinking. What must he do next?
- Write down his idea and keep it safe
- Apply and test if it works
- Tell everyone about it
- Think of another idea
Q34: Ravi wants to make a new chair for his school using Design Thinking. What should he do first?
- Plan how to make the chair
- Listen to what students want in a chair
- Choose the colour of the chair
- Test different chair designs
Q35: Sameera is trying to make a better school bag using Design Thinking. What would be her next step after understanding what students need in a bag?
- Plan different bag designs
- Ask students to test the bags
- Choose the material for the bag
- Choose the colour of the bag
Q36: If your first design doesn't work, what should you do?
- Give up on it
- Ask for feedback and try to improve
- Make something else
- None of these
Q37: Ranjana works at a restaurant. How can Ranjana use design thinking to improve the restaurant's menu?
- By guessing what customers want.
- By copying other restaurants.
- By talking to the customers, understanding their preferences, making changes to the menu and asking for feedback
- By randomly selecting new dishes to add.
Q38: You are making a new language learning app. Why should you let some people try it before it's done?
- To show people how good you are at making apps.
- To get appreciation.
- Because it's fun to watch others try your app.
- To see how people use it and make it better.
Q39: Shreeja made a new bag design and showed it to 5 different people for feedback. Why is it important to listen to different users and not just one?
- Because it's fun
- To get a lot of ideas
- To understand the common problems from different users
- To get a lot of appreciation for her work
Q40: Your community wants to reduce plastic waste. How can you use Design Thinking to find new ideas to solve this problem?
- Ignore the problem because it's too difficult to solve.
- Work together with shops and people nearby to find ways to use less plastic.
- Make more things with plastic because they're easy to use.
- Blame others for the plastic waste issue.
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